Mid-Level Support Engineer – SAP (Hybris)
Abacus · Lahore
Job description
About the role
Abacus Consulting is seeking a Mid-Level Support Engineer specialized in SAP Commerce (Hybris) to join its team in Pakistan. You will provide Level 2 and Level 3 application support, troubleshoot production issues, and ensure the stability and performance of the SAP Commerce platform.
Key responsibilities
- Develop and maintain Hybris extensions, ServiceLayer components, Spring wiring, interceptors, cron jobs, and event listeners.
- Handle commerce facades, checkout flows, promotion engine rules, and WCMS/CMS content issues.
- Diagnose region cache, Solr indexing, Impex/import job failures, and tune FlexibleSearch queries.
- Manage incidents and problems following ITIL processes, document tickets accurately, and meet SLA targets.
- Contribute fixes to knowledge bases and runbooks.
Required profile
- Bachelor's degree in Computer Science, IT, Software Engineering or related field.
- 3–6 years of experience supporting and developing SAP Commerce (Hybris) applications.
- Strong hands‑on experience with SAP Commerce extensions and ServiceLayer architecture.
- Solid understanding of SAP Commerce facades, services, checkout processes, promotion engine, and WCMS/CMS modules.
Required skills
- SAP Commerce (Hybris)
- ServiceLayer architecture
- Spring Framework configuration and dependency injection
- Interceptors, Cron Jobs, Event Listeners
- FlexibleSearch tuning
- Solr indexing
- Impex/import jobs
- ITIL incident and problem management
- Cloud platforms: Azure, AWS, GCP (preferred)
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Published 1 month ago
Expires 2 weeks from now
34 views · 0 interested
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Abacus
Lahore