Multilingual Customer Support Representative

About the role

EDGE is seeking enthusiastic, multilingual professionals to join its international support team serving U.S.-based customers. You will primarily assist English‑speaking clients while also handling inquiries in a secondary language such as Gulf Arabic, Korean, or Farsi.

Key responsibilities

• Answer inbound and make outbound calls with professionalism.
• Resolve customer issues promptly and document each interaction accurately.
• Navigate multiple internal systems while communicating with callers.
• Follow established scripts, workflows, and client procedures.
• Provide support in English and, when needed, in your secondary language.

Required profile

• Residence in Karachi, Lahore, or Islamabad.
• Excellent spoken and written English with minimal accent.
• Fluency in English plus one of: Gulf Arabic, Korean, or Farsi.
• 1‑2 years of experience in customer service, call‑center, or phone support.
• Strong communication, active listening, and problem‑solving abilities.
• Reliable high‑speed internet and a professional home workspace.

Required skills

What we offer

• Competitive starting base salary of USD 750 per month for the first three months (increase after probation).
• Full‑time schedule (40 hours/week) with rotating U.S. time‑zone shifts.
• Opportunities for long‑term career growth in a supportive, globally‑mindset environment.