This job is no longer available
This job expired on 22/07/2026. It no longer accepts applications.
Office Back Support Agent – Night Shift (English Required)
Reall Time · Lahore
Job description
About the role
Reall Time is seeking an Office Back Support Agent to join its on‑site team in Lahore. The role operates during night shifts and requires fluent English to handle customer interactions and provide back‑office assistance.
Key responsibilities
- Respond to inbound customer inquiries via phone, chat or email, ensuring clear and effective communication.
- Document interactions and update internal systems accurately.
- Support operational tasks such as order processing, data entry, and follow‑up actions.
- Participate in regular training sessions to stay updated on service standards and product knowledge.
- Collaborate with other team members to resolve issues promptly and maintain service quality.
Required profile
- Fluent English speaking and writing skills.
- Willingness to work night‑shift hours on a full‑time basis.
- Strong attention to detail and ability to follow procedures.
- Good interpersonal skills and a customer‑focused attitude.
Required skills
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Reall Time
Lahore
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