Operations Coordinator – International Client Support

About the role

Recruit AI is seeking an Operations Coordinator to manage international client coordination and daily business operations remotely. The role requires a proactive professional with at least five years of administration and client service experience and excellent spoken and written English.

Key responsibilities

• Communicate promptly with international clients via email, WhatsApp, phone and online meetings, handling queries and updates.
• Coordinate internally with team members to ensure timely completion of client requirements, manage schedules, meetings and task lists.
• Prepare and maintain business documents such as quotations, invoices, presentations, reports and customer records using standardized templates.
• Support social media activities by assisting with posts, captions and related content.
• Conduct basic research and compile information to aid management decisions.

Required profile

• Minimum five years of experience in administration and client services.
• Excellent spoken and written English with confident communication skills.
• Highly organized, proactive and able to work autonomously with minimal supervision.

Required skills

• Microsoft Office (Word, Excel, PowerPoint)
• Google Workspace (Docs, Sheets, Slides)
• CRM systems
• Shopify
• WordPress
• Project management tools