Outbound Sales Specialist - Healthcare RCM

About the role

IPS Pakistan is hiring a full-time, on-site Outbound Sales Specialist in Lahore. The specialist makes outbound calls to prospective US customers, introduces and promotes IPS Pakistan's Healthcare(RCM) services and generates qualified leads.

Key responsibilities

• Make outbound calls to prospective US customers and promote Healthcare(RCM) services
• Manage the sales pipeline and follow up on leads
• Handle customer inquiries and maintain accurate records in CRM or other systems
• Deliver professional customer service and meet or exceed sales targets
• Collaborate with team members and supervisors to refine sales strategies
• Take part in regular training and coaching to improve product knowledge, communication skills and performance

Required profile

• Strong outbound sales skills with a track record of meeting targets
• Exceptional spoken and written English; knowledge of other languages is a plus
• Lead generation skills and ability to qualify prospects and build pipelines
• Prior experience in outbound call centers, telesales or BPO is beneficial
• Comfortable working on-site in Lahore and ready for shift-based schedules
• Minimum high school diploma; higher education in business, marketing or a related field is an advantage

Required skills

• Basic computer literacy
• Familiarity with CRM or call center software is preferred