Outbound Sales Specialist

About the role

The Outbound Sales Specialist is a full-time, on-site position based in Lahore. The role focuses on making outbound calls to prospective and existing customers, generating qualified leads and scheduling follow-up discussions or demonstrations for the sales team.

Key responsibilities

• Meet call and conversion targets and generate qualified leads through outbound calls.
• Schedule follow-up discussions or demonstrations for the sales team.
• Understand customer needs and present appropriate solutions.
• Maintain accurate records of all interactions in CRM and tracking tools.
• Collaborate with customer service and sales operations teams and give clear feedback on customer responses and market insights.
• Take part in training to stay up to date with product updates and sales best practices.

Required profile

• At least a high school diploma; a bachelor's degree in Business, Marketing or a related field is preferred.
• Prior experience in outbound sales or call-centre environments; B2C or service-based industry experience is an advantage.
• Ability to work on-site in Lahore and adapt to structured processes and performance metrics.

Required skills

• Strong outbound sales and lead generation skills, including prospecting, qualifying opportunities and keeping accurate pipeline records.
• Customer service and communication skills, including handling objections.
• Proficiency with CRM tools and call tracking systems, and basic computer skills such as MS Office.
• Results-driven mindset, resilience in the face of rejection, and good time management.