Project Coordinator

About the role

The Project Coordinator will support top‑tier clients by managing deployment schedules, handling ambiguous requests, and ensuring SLA compliance. This position requires strong organization, customer focus, and the ability to work across multiple internal teams.

Key responsibilities

• Coordinate deployment processes using tools such as CRM, FTM, CIM, AX, Kinaxis, and ServiceNow.
• Process orders, perform quality checks, release shipments, and monitor shipment status.
• Drive deployment requirements through demand‑planning tools (Kinaxis) and manage schedule or order changes.
• Maintain client dashboards, Smartsheets, and Excel reports to track project progress.

Required profile

• Strong customer service orientation with excellent verbal and written communication.
• Ability to work independently, meet aggressive deadlines, and handle ambiguity.
• Analytical problem‑solving skills and a team‑oriented mindset.

Required skills

• Experience with CRM, ServiceNow, Kinaxis, Smartsheets, and Microsoft Excel.
• Understanding of order processing, inventory management principles, and demand‑planning tools.

What we offer

• Comprehensive benefits package including life insurance, optional health insurance, EOBI, and a voluntary pension scheme.
• Additional perks such as complimentary meals and access to an in‑house gym.
• Inclusive and diverse workplace committed to equal opportunity.