Remote Administrative Assistant (US Night Shift)

About the role

Orca BPO is seeking a detail‑oriented Remote Administrative Assistant to support US‑based clients during night‑shift hours. The role focuses on calendar management, customer relationship management, and accurate data entry while ensuring smooth communication between clients and internal teams.

Key responsibilities

• Manage and organize calendars, schedule appointments and meetings efficiently.
• Perform precise data entry and maintain up‑to‑date records in Salesforce CRM, Go High Level CRM, and other databases.
• Support customer relationship management by updating contact records and assisting with client communications.
• Handle email correspondence, prepare documents, and follow up on action items promptly.
• Operate CRM and computer systems to generate reports and ensure data integrity.
• Maintain productivity and meet performance standards during US night‑shift hours.
• Identify and suggest process improvements to enhance administrative efficiency.

Required profile

• Strong organizational abilities and attention to detail.
• Ability to work independently and manage multiple tasks simultaneously.
• Professional communication skills with both clients and internal teams.
• Flexibility to work night‑shift hours aligned with US time zones.

Required skills

• Salesforce CRM
• Go High Level CRM
• Data entry proficiency