Remote Call Center Representative

About the role

We are looking for a professional Remote Call Center Representative to engage prospective customers, schedule appointments, and deliver an outstanding phone experience. This fully remote, full‑time position is ideal for individuals who thrive in a fast‑paced, structured environment and enjoy clear, confident communication.

Key responsibilities

• Place 350–450 outbound calls daily using approved call guides.
• Speak with prospective customers and schedule appointments for licensed insurance professionals.
• Verify customer information and keep CRM records up to date.
• Achieve daily call volume and appointment targets while maintaining professionalism and compliance.
• Participate in coaching sessions, team meetings, and additional customer communication projects.

Required profile

• Excellent English communication and telephone etiquette.
• Comfortable working in a performance‑driven environment.
• Strong computer and multitasking abilities.
• Reliable internet connection and home office setup.
• Positive attitude and willingness to learn; prior call‑center or sales experience is a plus but not required.

Required skills

What we offer

• Fully remote work arrangement.
• Competitive monthly salary.
• Paid virtual training and ongoing coaching.
• Career advancement opportunities within a growing remote team.
• Supportive team environment.