SAP CS Functional Executive

About the role

We are seeking an SAP CS Functional Executive to join our client in the automotive manufacturing sector. The role focuses on configuring, supporting, and optimizing SAP Customer Service processes within an SAP S/4HANA environment.

Key responsibilities

• Configure and support SAP Customer Service (CS) processes, including Service Notifications, Service Orders, Service Contracts, Warranty Management, and Installed Base Management.
• Provide production support and troubleshoot SAP CS‑related issues.
• Gather business requirements and prepare Functional Specification Documents (FSDs).
• Coordinate with ABAP developers for reports, interfaces, enhancements, forms, and workflows.
• Perform System Integration Testing (SIT) and User Acceptance Testing (UAT) and ensure seamless integration with SAP SD, MM, PM, and FI modules.
• Conduct end‑user training and maintain process documentation.

Required profile

• 2–5 years of hands‑on experience in SAP CS.
• Strong understanding of SAP Customer Service business processes.
• Experience in SAP CS configuration, support, and issue resolution.
• Excellent analytical, problem‑solving, and communication skills.

Required skills

• SAP Customer Service (CS)
• SAP S/4HANA Customer Service
• SAP Fiori
• API integrations
• LSMW
• ABAP (coordination for reports, interfaces, enhancements)
• SAP SD, SAP MM, SAP PM, SAP FI modules
• System Integration Testing (SIT) and User Acceptance Testing (UAT)

What we offer

• Pick & Drop provided