Senior Dynamics 365 CRM Consultant

About the role

ITKnocks is looking for an experienced Senior Dynamics 365 CRM Consultant to work remotely from Islamabad or Lahore. The role suits someone with strong technical depth across the Dynamics 365 CRM suite and experience mentoring or leading a small team of consultants.

Key responsibilities

• Design and develop custom solutions using Dynamics 365 CE (Sales, Customer Service, Marketing) and Power Platform (Model-driven apps, Canvas apps, Power Portal, Power Automate)
• Lead small technical teams on assigned projects, giving guidance and performing code reviews
• Customise CRM using JavaScript, plugins (C#), workflows, Power Automate and web resources
• Work with onshore functional consultants to turn requirements into scalable technical solutions
• Handle data migration, integration setup (via APIs or middleware) and solution deployments
• Troubleshoot complex CRM issues independently and ensure best practices in code quality, ALM and solution architecture
• Document solutions and share knowledge within the team

Required profile

• 4+ years of hands-on technical experience with Dynamics 365 CRM / CE (Sales, Customer Service or Marketing)
• Prior experience mentoring or leading small technical teams of 2-5 members
• Strong problem-solving and debugging skills, with excellent communication and collaboration skills

Required skills

• C# (plugins), JavaScript, Power Automate and Dataverse
• Azure Logic Apps, custom APIs and third-party integrations
• Power Apps, Power Automate and Power Pages
• Microsoft certifications are a strong plus

The employer offers international enterprise projects, growth into Tech Lead or Solution Architect roles, flexible working with mentorship, and a competitive salary. Applications are made by sending a resume to the company's HR contact.