Senior Manager Enterprise Sales

About the role

PTCL, a technology company providing integrated ICT and cellular network services in Pakistan, is looking for a Senior Manager Enterprise Sales. You will lead and manage a team of Key Account Managers and drive sales and business development across Connectivity, Telecom, Digital, ICT and Mobility domains.

Key responsibilities

• Identify new business opportunities and growth areas, and strengthen existing customer relationships
• Develop strategic solutions based on customer needs and present insights to senior management
• Oversee contract management, revenue forecasting, churn management, cost-benefit analysis and profitability
• Pursue new business by assessing emerging markets, trends and potential customers, and explore ways to expand market reach
• Understand customer requirements and build tailored solutions, and use cross-selling and upselling to grow account value
• Turn business strategy into actionable sales plans, run regular client visits and build relationships with key stakeholders
• Review and renew customer contracts, prepare monthly revenue forecasts and report on sales pipelines and projected revenue
• Monitor sales performance, collaborate with Finance and other stakeholders to meet territory targets, and coordinate with Customer Success, Service Delivery, Product, Technical Support, Finance and Operations
• Ensure timely responses, proactive engagement and consistent service quality, and improve customer experience and NPS

Required profile

• Minimum bachelor's degree from a reputable institution (MBA is a plus)
• 10-15 years of relevant experience in Telecom / ICT sales
• Experience in sales, business development or key account management within the IT industry or an IT service provider
• Proven track record of meeting and exceeding targets, and of managing teams
• Strong history of working with customers and delivering solutions that meet their expectations

Required skills

• Sales methodologies such as Challenger Sales and MEDDIC / MEDDPICC
• Exceptional planning, organization, negotiation and persuasion skills
• Excellent written and verbal communication, and ability to work under pressure

What we offer

• Family-centric policies with 6 months of maternity leave and 30 days of paternity leave
• A hybrid work model