Senior Manager - Loyalty Platform
Mashreq · Division de Karachi
Job description
About the role
As the Senior Manager – Loyalty Platform, you will play a pivotal role in enhancing customer engagement strategies. You will focus on developing and maintaining interactive voice response (IVR) systems and chat‑bots, ensuring they meet business objectives and user expectations.
Key responsibilities
- Develop and maintain IVR systems and chat‑bots.
- Align solutions with business goals and user expectations.
- Collaborate closely with technology teams, stakeholders and other departments to deliver innovative solutions.
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Published 1 week ago
Expires 1 month from now
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Mashreq
Division de Karachi
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