Senior Manager, Quality Assurance - Digital Banking Products

About the role

Mashreq Bank Pakistan's Retail Banking Group is looking for a fully dedicated Agile Tester to deliver and maintain IT applications and services for digital banking products. The team works in agile squads delivering short-cycle products, and the tester validates software quality through manual and automated test scripts, coordinates testing schedules and owns the test and quality assurance processes with external stakeholders.

Key responsibilities

• Drive the squad's test strategy and test efforts, automating where possible and coaching others
• Perform end-to-end automated tests on larger releases with external stakeholders
• Own the process during test periods spanning several squads and departments
• Take part in grooming and planning so that acceptance criteria are testable, and bring the testing perspective to user story development
• Work in an agile/scrum environment, meeting sprint commitments
• Maintain traceability of testing activities, estimate effort and define the test approach for each sprint
• Extract test requirements, design and create test cases, and write and execute them manually and automatically
• Carry out manual front-end functional testing (system, integration, regression, end-to-end and exploratory)
• Collaborate with developers to identify, log, prioritize and verify defects in a defect tracking system
• Manage and maintain test environments, test data and regression test suites
• Provide first-line support and root cause analysis of production issues, and contribute to testing best practices and continuous improvement
• Help mitigate product and project risks and give final sign-off of releases

Required profile

• More than 3 years of experience in Quality Assurance and/or as a Software Developer
• Ability to program, or interest in learning to program; knowledge of SQL
• Understanding of where automated tests fit best (unit, integration, E2E) and of the benefits and costs of manual testing
• Experience in software development and knowledge of an Agile process
• Good understanding of auto-scaling solutions, monitoring tools and the E2E system landscape
• Knowledge of banking processes and customer needs; DevOps experience is a plus

Required skills

• Testing frameworks and tools such as Selenium, Cypress, TestNG, JUnit, Appium, Espresso, Postman, Rest Assured and JMeter
• CI/CD concepts and tools such as Jenkins, Git and MS Azure DevOps
• Test automation, mobile testing, TDD, BDD, SIT, regression, performance, GUI, web service and browser compatibility testing
• API/web service testing and experience with Splunk