Service Engineer

About the role

We are looking for a Service Engineer to provide technical support for our solar inverters, energy storage systems and EV chargers. The role involves troubleshooting, commissioning and customer training, working closely with both local and international teams.

Key responsibilities

• Provide technical troubleshooting support to installers and customers via phone or digital channels.
• Deliver commissioning support remotely or on‑site for solar inverters, storage systems and EV chargers.
• Coordinate logistics for dispatching and collecting inverters for replacement.
• Assist in qualification, onboarding and management of new service partners.
• Document case information accurately using CRM software.
• Conduct training sessions for customers or internal colleagues.
• Collect customer feedback and identify opportunities to improve products and processes.

Required profile

• Bachelor’s degree or higher in electrical engineering, renewable energy, photovoltaic engineering or a related field.
• Fluent in the local language and business‑fluent in English.
• Ability to work independently in a fast‑paced environment.
• Self‑motivated, performance‑driven and customer‑oriented.

Required skills

• Technical knowledge of PV systems, energy storage systems and EV chargers.
• Experience with troubleshooting and commissioning of solar inverters.
• Proficiency in using CRM software for case documentation.

What we offer

• Opportunity to work in a diverse, open‑minded team of renewable energy experts.
• Professional development and continuous improvement environment.