Site Manager, Peshawar & Islamabad

About the role

The Site Manager is fully accountable for the P&L and operations of the Warehousing and Distribution products for the Islamabad and Peshawar sites. The role ensures safe operations and an engaged workforce, maintains the right work environment and delivers the best customer experience. It covers operational policy, objectives, loss prevention, employee relations, health and safety, diversity, equity and inclusion, and profit and loss.

Key responsibilities

• Lead operations of the Islamabad and Peshawar locations, define site IT standards and drive continuous improvement of assets and productivity.
• Act as main escalation point for subcontractors, vendors and agencies on performance and engagement, and ensure compliance with regulations.
• Create a site engagement plan, coach and train colleagues, implement the local employee relations strategy and lead the Employee Forum / Workers Council meetings.
• Manage P&L, new and existing customers, contracts and site performance (cost and utilization), and set and achieve growth targets.
• Build strong relationships with senior customer leaders, oversee contract management and adhere to the governance framework.
• Comply with HSSE and business resilience frameworks, report and investigate incidents and near misses, maintain an emergency response plan and ensure audit and review processes are in place.

Required profile

• Minimum Bachelor's degree; MBA is an added advantage.
• At least four years' experience in a similar capacity in the logistics industry.
• Deep experience in a fast-paced warehousing environment and leading warehousing operations.
• Experience in a 3PL environment supporting multiple customers or lines of business.
• Experience working with customers to improve business operations and people and talent development experience.
• Knowledge of local cultures and the local market of Islamabad, Peshawar and the wider North region.

Required skills

• Financial acumen: ability to read, interpret and act on P&L.
• Leadership, collaboration and influencing skills.
• Customer-facing skills and self-directed, entrepreneurial approach.