Technical Service Engineer

About the role

Solax Power is seeking a Technical Service Engineer to provide both pre‑sales and after‑sales technical support across multiple locations in Pakistan. The role involves direct interaction with customers, distributors and installers to ensure high‑quality service and satisfaction.

Key responsibilities

• Deliver pre‑sales and after‑sales technical assistance to the sales team.
• Assist customers with fault analysis and troubleshooting via telephone or email.
• Analyze data to improve accuracy and enhance customer satisfaction.
• Coordinate with internal departments and promptly report product issues.
• Travel to customer sites to provide on‑site support, training, and installation assistance.
• Represent the company at industry conferences and events.
• Perform other tasks as assigned by supervisors.

Required profile

• Scientific background, preferably a degree in Electrical or Electrical Engineering.
• Minimum three years of relevant experience, ideally within the renewable energy sector.
• Serious attitude, strong sense of responsibility and ability to work under pressure.

Required skills

• Fault analysis
• Troubleshooting
• Data analysis