Telemarketing Specialist

About the role

Join Zanda Financial Services as a Telemarketing Specialist and drive lead generation, customer engagement, and sales through persuasive phone communication. You will work in a dynamic environment with performance‑based incentives.

Key responsibilities

• Engage prospective and existing customers via inbound and outbound calls to promote products and services.
• Utilise CRM systems to track interactions, manage leads and maintain accurate records.
• Handle objections professionally and apply persuasive techniques to secure customer interest.
• Build long‑term relationships to improve retention and satisfaction.
• Achieve and exceed individual and team sales targets in a performance‑driven setting.

Required profile

• Friendly, confident and goal‑oriented attitude.
• Strong verbal communication and active listening skills.
• Ability to work punctually and maintain disciplined work hours.
• Willingness to participate in training and stay updated on product developments.

Required skills

• Proficiency with Customer Relationship Management (CRM) tools.
• Solid product knowledge to answer customer queries accurately.

What we offer

• Basic salary of PKR 40,000 per month.
• Punctuality bonus of PKR 3,000.
• Performance‑based bonuses and incentives.