Travel Sales Officer – Corporate & Leisure Travel

About the role

We are looking for a Travel Sales Officer to join our Lahore office, delivering corporate and leisure travel solutions for our UK‑based clients. The role combines booking management, customer support and supplier liaison to ensure seamless travel experiences.

Key responsibilities

• Manage travel bookings – flights, hotels, car rentals and packages – using Galileo and other systems.
• Provide prompt, high‑quality customer service, answer inquiries and resolve issues.
• Maintain accurate client records in the CRM, tracking preferences and travel history.
• Handle bulk orders for group travel, meetings and events, ensuring timely processing.
• Prepare and distribute itineraries, tickets and travel vouchers.
• Liaise with airlines, hotels and tour operators to negotiate rates and address service concerns.
• Support sales and marketing initiatives to promote travel products to existing and new clients.

Required profile

• Minimum 2 years experience in a travel agency or tour‑operator environment.
• Proficiency with the Galileo reservation system.
• Familiarity with CRM platforms and ability to keep client data up‑to‑date.
• Strong customer‑management skills and experience handling bulk travel bookings.
• Excellent communication and interpersonal abilities.

Required skills

• Galileo
• CRM

What we offer

• Competitive salary with commission‑based incentives.
• Benefits package.
• Opportunities for professional growth and development.