Virtual Medical Assistant – Scribing & Patient Support (Part‑time)

About the role

We are looking for a highly organized, detail‑oriented Virtual Medical Assistant to support a boutique menopause practice. The role is part‑time (approximately 30 hours per week) and involves live scribing, patient communication, scheduling, and administrative tasks.

Key responsibilities

• Perform live medical scribing during 1‑1.5 hour patient consultations, documenting symptoms, severity ratings, and clinical information using established EMR templates.
• Pre‑populate intake and follow‑up templates, review prior patient records, and become proficient in the practice’s three visit workflows.
• Manage patient communications via phone, text and email, conduct pre‑screening calls, explain the cash‑pay model and schedule appointments.
• Coordinate upfront payments, communicate payment expectations and maintain accurate payment records.
• Retrieve laboratory results from external portals, upload reports to the EMR and ensure proper document organization.
• Support additional administrative SOPs as the practice evolves.

Required profile

• Experienced medical scribe with strong attention to detail.
• Compassionate and professional communication style with patients.
• Ability to follow structured processes accurately and work independently.
• Comfortable handling cash‑pay billing and payment coordination.

Required skills

• Proficiency with electronic medical record (EMR) documentation.

What we offer

• Part‑time remote work (Monday‑Friday, 9 am‑3 pm).
• Consistent schedule of ~30 hours per week.
• Hourly rate of $5.