After‑Sales Service Executive – EV Bikes

About the role

This full-time, on-site position in Lahore supports customers of Green Electrical Bikes by handling after-sales inquiries, troubleshooting issues, and coordinating repairs.

Key responsibilities

• Respond to customer inquiries, complaints and service-related issues.
• Coordinate with technicians to schedule and complete repairs and maintenance.
• Manage service appointments and maintain accurate service records.
• Process warranty and service claims.
• Follow up with customers after service completion to ensure satisfaction.
• Explain maintenance schedules and proper vehicle usage.

Required profile

• Intermediate, DAE or Bachelor’s degree (preferred).
• Good communication and customer handling skills.
• Basic knowledge of electric vehicles/electric bikes.
• 1–2 years of relevant experience preferred; fresh candidates with strong technical knowledge are welcome.
• Ability to diagnose and resolve basic technical issues.

Required skills

• Vehicle maintenance
• Technical troubleshooting of electric bikes

What we offer

• Salary PKR 40,000 – 50,000 per month, depending on skills and experience.