Front Desk Officer

About the role

The Front Desk Officer will be the first point of contact for visitors and callers, ensuring a professional and welcoming experience while supporting daily office administration.

Key responsibilities

• Manage reception area and answer, screen, and forward incoming phone calls.
• Meet and greet visitors, direct them to the appropriate personnel, and maintain visitor logs and badge issuance.
• Provide information to internal colleagues and external enquiries about the company’s services and products.
• Scan, store, and organise company documents, maintaining both computer and manual filing systems.
• Maintain attendance and leave records for employees.
• Handle employee queries in a courteous and helpful manner.
• Schedule and coordinate appointments, meetings, and conference‑room bookings.
• Manage incoming and outgoing mail, packages, and deliveries.
• Assist with administrative tasks such as data entry, filing, and office supplies inventory.
• Coordinate with other departments to ensure smooth office operations.

Required profile

• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Ability to multitask and work efficiently in a fast‑paced environment.
• Professional demeanor and a welcoming attitude.
• Capability to work both independently and as part of a team.

Required skills