Operations Officer – Retail Health & Benefits

About the role

The Operations Officer will support EFU Life Assurance Ltd.'s Retail Health unit by managing both physical and digital filing systems, ensuring accurate and accessible record‑keeping. This remote position focuses on error‑free documentation processing and compliance with regulatory standards.

Key responsibilities

• Review incoming and outgoing documentation to guarantee adherence to company standards and regulatory compliance.
• Maintain, update, and organize physical and digital filing systems with a high level of accuracy.
• Assist the management team with daily operational tasks, including high‑speed data entry and coordination of project timelines.
• Track project deadlines, ensuring all paperwork is completed and submitted on time.
• Collaborate with cross‑functional teams to facilitate smooth communication for retail health and corporate benefits operations.
• Utilize healthcare data analytics to support decision‑making and improve operational efficiency.
• Manage content within digital filing and content management systems to ensure data integrity and compliance.

Required profile

• Strong organizational skills and attention to detail.
• Ability to analyze healthcare data and adapt quickly to new processes and technologies.
• Excellent communication skills for effective coordination and reporting.

Required skills

• Microsoft Office applications (Word, Excel, PowerPoint).
• Content Management Systems.
• Healthcare Data Analytics.