Project Operations Specialist

About the role

We are seeking a highly organized and detail‑oriented Project Operations Specialist to support the end‑to‑end execution of client projects. The role involves accurate forecasting, invoicing, resource coordination, and effective communication with internal teams and external stakeholders during EST business hours.

Key responsibilities

• Prepare monthly and quarterly project forecasts in collaboration with project and finance teams.
• Manage invoice preparation, submission, and timely follow‑ups to ensure accuracy.
• Coordinate with various business units to identify and fulfill resource demands based on client requirements.
• Assist in drafting and reviewing Statements of Work (SoW) aligned with project scope and client expectations.
• Maintain reports, trackers, and presentations using Excel and PowerPoint.
• Facilitate smooth project execution by liaising with internal teams, vendors, and clients.
• Support documentation, status reporting, and escalation management as needed.
• Track project timelines, flag risks or delays proactively, and ensure data consistency across forecasting, invoicing, and reporting tools.

Required profile

• 5+ years of experience in project operations, resource coordination, or a similar support role.
• Strong written and verbal communication skills.
• High attention to detail and excellent organizational abilities.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Availability to work during EST hours.

Required skills

• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Advanced Excel functions such as pivot tables, VLOOKUP/XLOOKUP, and dashboard creation.
• Experience with forecasting and invoicing processes.
• Familiarity with drafting and reviewing Statements of Work (SoW).