Administrative & Learning Support Specialist

About the role

The Administrative & Learning Support Specialist provides high‑level administrative, project, research, and Learning & Development (L&D) support to the Head of AI Transformation & Organizational Learning. The role focuses on delivering L&D initiatives while also contributing to staff engagement, AI enablement, and other strategic priorities.

Key responsibilities

• Assist with training needs research, instructional content development, onboarding materials, leadership programs, and academic training initiatives.
• Coordinate, facilitate, and present employee training sessions for individuals and groups.
• Conduct independent research on vendors, programs, policies, and best practices; synthesize findings and present recommendations.
• Create professional presentations, training materials, reports, meeting summaries, and executive‑level documents.
• Track multiple initiatives, maintain timelines, follow up with stakeholders, and ensure deliverables are met.
• Manage calendars, prepare agendas, document decisions, and track commitments for the Head of AI Transformation & Organizational Learning.
• Support employee communications, engagement activities, listening sessions, and implementation tracking.
• Utilize Microsoft Office/Google Workspace and adopt AI‑enabled productivity tools while handling confidential information with discretion.

Required profile

• Highly organized and proactive.
• Excellent communicator capable of producing professional work products.
• Comfortable working independently in a dynamic environment.
• Strong judgment and ability to handle sensitive information discreetly.
• Adaptable to an evolving environment spanning learning, employee engagement, technology, and healthcare operations.

Required skills

• Microsoft Office
• Google Workspace