Branch Experience Lead

About the role

The Catalyst Group is seeking a dynamic, high‑energy female professional to be the face of AimFit’s new Islamabad branch. Positioned at the front desk, you will welcome clients, build relationships and convert visitors into long‑term members while maintaining a boutique, high‑end hospitality atmosphere.

Key responsibilities

• Serve as the welcoming face of the studio, ensuring a polished, energetic reception environment.
• Engage with clients before and after sessions, fostering community and high‑touch service.
• Convert walk‑ins, trial pass holders and daily visitors into recurring monthly members through consultative sales.
• Monitor member attendance, follow up with at‑risk clients and resolve issues promptly.
• Oversee daily studio operations, check‑ins and membership administration, coordinating with instructors and support staff.

Required profile

• 1–3 years experience in client‑facing sales, luxury hospitality, premium automotive or boutique retail (fresh graduates welcome).
• Long‑term resident of Islamabad with strong knowledge of the local market.
• Polished verbal communicator with proven ability to influence and convert leads.
• Proactive, fast‑learning go‑getter who thrives in an active, floor‑facing studio environment.