Experienced Hajj & Umrah Consultant / Travel Agent

About the role

We are seeking an experienced Hajj & Umrah Consultant to join our Lahore office. The consultant will manage travel arrangements for pilgrims, ensuring smooth journeys and exceptional service.

Key responsibilities

• Handle end‑to‑end booking of Hajj and Umrah packages, including airline tickets, visas and accommodations.
• Provide accurate information on airline ticketing rules, fare structures and regulatory requirements.
• Achieve sales targets by promoting our travel products to individual and group clients.
• Maintain detailed records of bookings and ensure compliance with industry standards.
• Deliver high‑quality customer support before, during and after travel.

Required profile

• Minimum 2 years of experience in the Umrah travel industry.
• Proven sales experience in Hajj and Umrah services.
• Fluent English communication skills.
• Passionate about delivering exceptional customer service.

Required skills

• Knowledge of airline ticketing rules and regulations.
• Understanding of airline fare structures.

What we offer

• Full‑time permanent position with a competitive salary (Rs45,000‑Rs60,000 per month).
• Performance‑based bonuses and attractive incentives.
• Social events, buffets and hi‑tea gatherings.
• Recognition and reward programs.