Training Manager – Learning & Development

About the role

The Training Manager will lead the design, delivery and evaluation of learning programmes that build employee capabilities and support PostEx’s strategic objectives. This role partners with department heads to identify skill gaps and creates a culture of continuous development across the organisation.

Key responsibilities

• Conduct Training Needs Analysis (TNA) across all departments.
• Develop and implement annual training plans and budgets.
• Design, coordinate and deliver onboarding and professional development programmes.
• Manage internal and external training sessions, workshops and seminars.
• Create training materials, presentations, manuals and e‑learning content.
• Evaluate training effectiveness through feedback, assessments and performance metrics.
• Monitor employee learning progress and maintain training records.
• Collaborate with department heads to recommend development solutions.
• Manage relationships with external training providers and consultants.
• Ensure compliance training is delivered in line with organisational and regulatory requirements.
• Prepare training reports, KPIs and learning analytics for management.
• Promote a culture of continuous learning and employee development.

Required profile

• Master’s degree or professional certification (CIPD, SHRM, ATD or equivalent) is an advantage.

Required skills