Campaign & Product Operations Associate (Hybrid, Lahore)

About the role

The company, a leading on-demand consumer-generated content platform serving retailers such as Walmart and Target, is hiring a Campaign & Product Operations Associate in Lahore. The role works directly with the COO to own client campaigns from kickoff to completion, including scoping product changes and writing specs for the dev team. It is a hybrid position (Monday to Friday, 10 AM to 7 PM) in Model Town, Lahore, and requires fluent written and spoken English.

Key responsibilities

• Own campaigns end-to-end, from planning through execution to completion, keeping them on schedule.
• Identify and scope product changes needed for each campaign and write clear, accurate specs for the dev and design teams.
• Communicate with community members when needed, clearly and professionally.
• Solve campaign-specific problems and improve member engagement.
• Maintain records, documentation and weekly reports, and escalate bottlenecks to management.
• Prioritize tasks and work with dev, account management and ops to keep campaigns aligned.
• Communicate campaign status and risks to stakeholders.

Required profile

• At least 1 year of demonstrated operational experience, ideally at a tech company.
• Bachelor's degree in Marketing, Business, Computer Science or a related field (preferred, not required).
• Fluent written and spoken English.
• Comfortable writing structured specs that developers can act on without back-and-forth.
• Open-minded, organized and able to handle several live campaigns at once.

Required skills

• Jira, Slack, Claude and Google Workspace (core day-to-day tools)
• Google Sheets with formulas, pivot tables and data analysis
• Analytical, quantitative and logical reasoning
• Basic understanding of software development workflows is a plus