Sales Enablement Specialist

About the role

Innowi provides a complete restaurant management solution (Kiosk, QR Code Ordering, Online Ordering, POS, KDS, Admin app, Marketing & Rewards, Reporting & Analytics, Employee Management) that helps restaurants scale, diversify revenue and improve the customer experience. This Sales Enablement Specialist role is based in Gulberg 3, Lahore, on a night shift (9pm to 6am), and focuses on training and enabling independent sales organizations (ISOs) and sales representatives.

Key responsibilities

• Design and deliver virtual training programs for U.S.-based ISOs on products, services, value propositions, sales processes, compliance and customer engagement standards.
• Develop and maintain onboarding and certification pathways for new ISO partners and sales reps, getting them sales-ready within agreed timelines.
• Provide ongoing online training, coaching and refresher sessions to strengthen product knowledge, consultative selling, objection handling, negotiation and closing.
• Create sales enablement materials such as playbooks, presentations, facilitator guides, e-learning modules, role-play scenarios, call scripts, battle cards, FAQs and quick-reference job aids.
• Conduct training needs assessments using performance data, learner feedback, call quality, pipeline activity, conversion rates and input from sales leadership and ISO stakeholders.
• Facilitate live virtual workshops across U.S. time zones, using demonstrations, simulations, quizzes and role-playing to keep learners engaged.
• Partner with Sales, Marketing, Product, Operations and Compliance teams so content is accurate, current and aligned with brand messaging and commercial priorities.
• Track and report training effectiveness through attendance, completion rates, assessments, certifications, feedback, time-to-productivity and post-training sales performance.
• Manage and improve the sales enablement content library so ISOs and internal reps can access approved, up-to-date resources.
• Support sales managers with coaching frameworks and reinforcement plans, recommending interventions that improve partner readiness, team consistency, productivity and revenue.