Truck Dispatcher

About the role

AAA Digital, a Lahore-based startup working onsite in Model Town, is hiring a Truck Dispatcher to coordinate freight operations and support reliable service for its US trucking operations. The position is fully onsite in Lahore.

Key responsibilities

• Coordinate truck assignments, load schedules and driver availability so deliveries move efficiently.
• Communicate with drivers, brokers and customers to confirm pickup and delivery details and give timely status updates.
• Track shipments, monitor routes and respond promptly to delays, changes or operational issues.
• Maintain accurate dispatch records, load information and shipment documentation.
• Support day-to-day planning and match loads with suitable trucks and drivers.
• Escalate service issues and coordinate practical solutions with the relevant parties.

Required profile

• Strong spoken and written English for clear communication with drivers, brokers and customers.
• Confident telephone communication and professional customer-service skills.
• Good organisation and attention to detail when tracking shipments and keeping dispatch records.
• Ability to monitor several loads at once, prioritise tasks and stay calm when schedules change or delays occur.
• Problem-solving skills and sound judgment when resolving routine transport and service issues.
• Reliability, accountability and willingness to work onsite in Lahore.

Required skills

• Basic computer proficiency, including email and spreadsheets.
• Use of dispatch or load-tracking tools.

What we offer

• Pay of PKR 70,000 to 200,000 per month.
• Incentive bonus.