USA Truck Dispatcher

About the role

The USA Truck Dispatcher will be based in our Lahore office and will coordinate freight loads across the United States. You will schedule drivers and trucks, monitor real‑time locations, and ensure on‑time pickups and deliveries while maintaining compliance with client and regulatory requirements.

Key responsibilities

• Assign drivers and trucks to loads and create efficient dispatch plans.
• Monitor driver locations, update load statuses, and resolve any route or delivery issues.
• Maintain accurate documentation and ensure compliance with US trucking regulations.
• Communicate with drivers, brokers, and customers via phone and digital platforms.
• Collaborate with the operations team to meet performance targets and improve efficiency.

Required profile

• Strong knowledge of US geography and trucking terminology.
• Excellent communication and customer‑service skills.
• Ability to work US‑based shifts and attend the Lahore office reliably.
• High school diploma or equivalent; logistics or supply‑chain education is a plus.
• Previous experience in truck dispatch, freight brokerage, or logistics operations is preferred.

Required skills

• Proficiency with dispatch software.
• Experience using Transportation Management Systems (TMS).
• Competence in standard office productivity tools (e.g., Microsoft Office).