Atlassian Solution Architect (Jira / Confluence)

About the role

VerraCloud is seeking an Atlassian Solution Architect to design and implement scalable Jira and Confluence solutions for enterprise clients. This full‑time remote position works closely with consulting, engineering and operations teams to align Atlassian platforms with business processes.

Key responsibilities

• Design end‑to‑end Jira operating models, including hierarchy, workflows, issue types, custom fields, screens and permission schemes.
• Define governance standards, naming conventions and platform policies for Jira and Confluence.
• Lead requirements workshops with senior stakeholders and translate findings into configurations and integrations.
• Architect CI/CD integrations (GitHub, GitLab, Jenkins, Azure DevOps) and implement DORA/Flow metrics reporting.
• Create automation rules, Tempo configurations and executive dashboards for portfolio reporting.
• Produce architecture documentation, configuration guides and provide adoption training to client teams.

Required profile

• 8+ years of hands‑on Atlassian experience, primarily Jira Cloud administration.
• Proven track record designing enterprise‑scale Jira operating models and governance from scratch.
• Experience leading workshops with C‑level or senior executives.
• Excellent written and spoken English with confidence presenting to executives.

Required skills

• Jira Cloud administration, Confluence, Tempo, Jira Automation.
• Strong JQL, dashboards, Advanced Roadmaps/Plans, portfolio/PMO reporting.
• REST API integrations and marketplace apps.
• CI/CD tools: GitHub, GitLab, Jenkins, Azure DevOps.
• Understanding of Scrum, Kanban and scaled Agile frameworks.