Business Applications Specialist

About the role

Metro Pakistan, part of the METRO Cash & Carry group, is looking for a Business Applications Specialist based in Lahore. The role works with business stakeholders to turn their needs into digital solutions, maintains and supports core applications such as BI/DWH, CRM, POS, MMS and ERP, and coordinates international projects.

Key responsibilities

• Collaborate with business stakeholders to document requirements and translate them into digital solutions.
• Develop, configure, customise and maintain core digital solutions aligned with business needs.
• Support, train and guide users on applications including BI/DWH, CRM, POS, MMS and ERP.
• Create and manage reports and dashboards in BI tools (MicroStrategy, QlikView).
• Manage integrations between digital solutions and act as the main contact for resolving application issues.
• Implement and coordinate international projects, leading technical implementations with international colleagues and internal stakeholders.
• Handle monthly and yearly closing of applications, develop new reports and custom objects in MicroStrategy, and ensure data accuracy, protection and quality.
• Initiate process improvements.

Required profile

• University degree (Bachelor's or Master's in CS/IT).
• 2-3 years of experience working on digital platforms.
• In-depth knowledge of retail business and processes.

Required skills

• MicroStrategy and BI applications, including metadata, reports and dashboards.
• CRM and POS systems.
• Teradata, SQL, MS SQL.
• SAP Financials and Invoices modules.
• Migration and integration experience.