Business Development Representative - Managed Services

About the role

IBEX is looking for a motivated, results-driven Business Development Representative to create new business opportunities in the U.S. market through strategic outbound sales from its Karachi office. The role takes prospects from cold leads to qualified meetings, using thoughtful, well-researched outreach rather than mass messaging. Prior BDR experience selling managed services or turnkey solutions is mandatory; candidates must also be comfortable working evenings.

Key responsibilities

• Research industries, competitors and client workflows to tailor messaging to each prospect.
• Design and run targeted outbound cadences for the U.S. market.
• Write cold emails, LinkedIn messages and call scripts.
• Cold-call prospects, qualify their needs and convert them into qualified opportunities.
• Position managed services and turnkey solutions to business buyers.
• Analyse outreach results, test and iterate on performance.
• Keep accurate, detailed records in the CRM.

Required profile

• Prior BDR experience selling managed services or turnkey solutions, ideally in Workforce Management, accounting or similar business services.
• 2+ years of proven outbound B2B sales experience (inbound experience is a plus).
• Experience selling to the U.S. market.
• Track record of booking meetings, generating qualified opportunities and managing a sales pipeline.
• Bachelor's degree in Business, Marketing or a related field.

Required skills

• Excellent written and spoken English.
• Hands-on experience with Cognism, Salesforce and Salesloft is a plus.