Business Process Consultant

About the role

We are seeking a detail‑oriented Business Process Consultant to work directly with organizations, understand their operations, document workflows, and identify opportunities for automation and optimization.

Key responsibilities

• Meet with stakeholders to discover current workflows, observe operations, and document processes across multiple departments.
• Create detailed workflow maps, process diagrams, step‑by‑step guides, SOPs, and capture system screenshots.
• Identify inefficiencies, redundancies, and manual steps, and recommend automation and AI implementation opportunities.
• Facilitate discovery sessions, present findings to leadership, and produce executive summaries and operational reports.

Required profile

• Exceptional spoken and written English communication skills.
• Strong analytical mindset with attention to detail and ability to learn unfamiliar business processes quickly.
• Comfortable working independently, managing multiple projects, and communicating with U.S.-based clients.

What we offer

• Competitive base salary plus performance incentives.
• Professional development opportunities.
• Paid time off (PTO).