Center HR Lead

About the role

The Center HR Lead provides primary HR support for a Visa Application Centre, handling staffing, employee records, payroll inputs and day‑to‑day people matters. Reporting to the Country HR Head, the role is the first point of contact for centre employees and managers.

Key responsibilities

• Act as the first HR contact, applying policies and local employment requirements consistently.
• Support recruitment and onboarding, coordinating interviews, offers and induction processes.
• Maintain audit‑ready employee records, contracts, visas and sponsorship documentation.
• Prepare and verify payroll inputs, including attendance, overtime and leave.
• Advise managers on attendance, conduct and performance, and support investigations and disciplinary processes.
• Track mandatory training, support employee engagement activities and report headcount, attrition and staffing gaps.

Required profile

• Bachelor’s degree in Human Resources, Business Administration or related field.
• Minimum three years of generalist HR or HR administration experience.
• Working knowledge of local labour law, visa and sponsorship processes.
• Experience in high‑volume or multi‑shift operations is an advantage.

Required skills

• Proficiency in Microsoft Office, especially Excel.
• Experience with HRIS or payroll systems.
• Strong attention to detail and accuracy in HR administration.