Chat Support Officer
Dubizzle Labs · Lahore District
Job description
About the role
Zameen.com is seeking a Chat Support Officer to provide live chat assistance for its Bayut and Dubizzle platforms, handling client grievances and supporting account managers.
Key responsibilities
- Provision packages upon receiving invoices for new and existing accounts.
- Upgrade client accounts based on invoices from various channels.
- Degrade client accounts upon expiration or other requests.
- Set up XML feed integration.
- Handle client grievances related to Bayut.com and escalate issues.
- Provide live chat support to web users and after‑sales support to account managers.
Required profile
- 6 months to 1 year experience in email/chat support.
- Graduate degree.
- Based in Gulberg, Lahore; hybrid shift.
- Strong spoken and written English communication.
Required skills
- Proficiency with MS Word.
- Proficiency with MS Excel.
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Published 6 hours ago
Expires 1 month from now
6 views · 0 interested
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Dubizzle Labs
Lahore District
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