Client Success Manager

About the role

The Client Success Manager ensures client satisfaction and success by handling order processing, building strong relationships, and supporting project management initiatives in a fast‑paced environment.

Key responsibilities

• Process orders and quotes accurately and timely, meeting SLAs.
• Develop and maintain solid relationships with customers across multiple departments.
• Provide operational and reporting support, acting as the primary contact for customer issues.
• Manage off‑catalog requests, inventory allocation, and contract support.
• Participate in account planning, pipeline growth, and identify opportunities to increase profitability.

Required profile

• Graduate in any specialization with a bachelor’s degree.
• 2–3 years of experience in enterprise‑level sales or client success.
• Strong organizational, communication, and problem‑solving abilities.
• Ability to work autonomously in a fast‑paced environment.

Required skills

• Enterprise sales experience.
• Customer service and relationship‑building expertise.

What we offer

• Life insurance and optional health insurance.
• EOBI and a voluntary pension scheme.
• Complimentary meals and access to an in‑house gym.
• Inclusive, diverse workplace with equal opportunity employment.