Clinical Research Study Configuration & CRIO Support Agent

About the role

We are looking for an experienced Clinical Research Operations Agent to support our remote research team. The role involves configuring clinical studies in CRIO, creating e‑source templates, reviewing data, and ensuring accurate documentation for U.S.‑based sponsor trials.

Key responsibilities

• Review and understand clinical study protocols.
• Configure new studies in CRIO, adding visits, procedures, assessments, forms, and workflows.
• Create and maintain e‑source templates based on study requirements.
• Maintain a source library for reusable study templates.
• Review coordinator‑entered data for accuracy and completeness, identifying missing or inconsistent documentation.
• Support data transfer from CRIO to sponsor EDC systems.
• Coordinate with research coordinators and site teams to resolve issues.
• Track study setup progress, open issues, pending forms, and completion status.
• Maintain confidentiality and follow clinical research documentation standards.

Required profile

• Prior experience in clinical research operations or study coordination.
• Hands‑on experience with CRIO (strongly preferred).
• Understanding of study protocols, visit schedules, procedures, and source documentation.
• Experience with e‑source creation, study setup, or EDC data entry.
• Good English communication skills and ability to work independently.

Required skills

• CRIO configuration.
• e‑source template creation.
• Electronic Data Capture (EDC) platforms.
• Good Clinical Practice (GCP) knowledge.