Cold Caller

About the role

Skills Up is a freelance training institute that teaches practical digital skills for platforms such as Upwork and Fiverr, offering courses from basic computer skills to advanced marketing and social media strategies, along with job placement assistance and career counseling. It is hiring a full-time, on-site Cold Caller in Bahawalpur to make outbound calls to prospective students and clients, introduce its courses and explain the benefits of freelance and digital skills training.

Key responsibilities

• Follow call scripts and handle inquiries from prospects
• Record call outcomes in internal systems and maintain accurate contact records
• Schedule follow-up calls or appointments for interested leads
• Collaborate with the admissions or sales team to meet enrollment targets
• Share feedback on common questions or concerns raised by prospects
• Represent the organization's mission and values in a professional, respectful way

Required profile

• Strong verbal communication and active listening, able to present information clearly and answer questions
• Basic sales, customer service or telemarketing skills, including handling objections and building rapport
• Comfortable working on-site in Bahawalpur and following established scripts and processes
• Minimum high school diploma or equivalent; further education in marketing, communications or business is a plus
• Prior experience in call center, sales or outreach roles is an advantage but not strictly required

Required skills

• Use of phones, computers and CRM or call-tracking tools to log calls and manage contact lists
• Organizational and time-management skills to handle high call volumes and meet targets