Commission Sales Associate - Airline Tickets

About the role

Airline Tickets is a travel services business that helps customers find flights, manage bookings and understand airline policies. It is hiring a full-time, on-site Commission Sales Associate in Gujranwala. The role is commission-based and focuses on selling airline tickets and meeting individual and team targets.

Key responsibilities

• Assist customers in selecting and purchasing airline tickets and explain fare options and policies
• Process bookings accurately through the company's systems
• Respond to walk-in and phone inquiries, generate leads, follow up on prospects and close sales
• Maintain up-to-date knowledge of airline routes, schedules and promotions
• Handle changes, cancellations and basic customer service inquiries
• Keep detailed records of sales activities and work with colleagues to ensure a good customer experience

Required profile

• Strong sales aptitude, including lead generation, negotiation and closing skills
• Customer service skills: clear communication, active listening and professional issue resolution
• Good organisational and time management skills
• Ability to work on-site in Gujranwala with reliable attendance in a fast-paced, target-driven environment
• Fluency in local languages and working proficiency in English
• High school/secondary education; further study in business, marketing or travel services is a plus
• Prior retail, sales or travel/ticketing experience is an advantage but not strictly required

Required skills

• Basic computer literacy
• Comfort with booking systems, spreadsheets and online ticketing tools