Content Creator / Customer Support

About the role

Devsinc is hiring a Content Creator / Customer Support professional for Voosha, its creator marketplace product. This hybrid role suits someone who enjoys social media and people: you will create and manage content, handle queries from brands and creators, and help grow the Voosha community through outreach.

Key responsibilities

• Generate new content ideas, trend-based posts and engagement formats, and suggest creative ways to attract and engage brands and creators
• Manage Voosha's social media pages, including posting, engagement and community replies
• Create day-to-day content such as stories, reels and posts together with the design and video team
• Answer brand and creator queries via DMs, email and WhatsApp
• Reach out to brands and creators to onboard them onto the platform
• Support brand-creator PR activities, collaborations and events
• Track feedback and common issues and share them with the team

Required profile

• 1-3 years of experience in social media, content or customer support
• Understanding of how brand-creator collaborations and influencer PR work
• Strong communication skills in English and Urdu
• Creative, self-driven thinker who regularly brings new ideas
• Comfortable on camera is a plus; organized, responsive and good at following up