Content & Video Quality Control Specialist

About the role

We are looking for a detail‑oriented Content & Video Quality Control Specialist to join our Post‑Production team. The role focuses on ensuring that all course videos meet KnowledgeCity’s high standards for audio, visual, and instructional quality.

Key responsibilities

• Review raw course footage for audio/visual issues, talent mistakes, background noise, sync problems, and on‑screen mismatches.
• Create and annotate storyboards using Boords to guide editors.
• Validate final course videos for voice‑over alignment, correct timing of icons, slides, and animations, and consistent brand standards.
• Document inconsistencies and suggest actionable improvements.
• Collaborate with video editors, project managers, and instructional designers to maintain a smooth workflow.
• Maintain and evolve QC checklists and related documentation.
• Conduct research on industry trends and use Generative AI tools to accelerate content development.
• Curate high‑quality information, build structured course outlines, and prepare handoff briefs for content writers.
• Verify factual accuracy and compliance with legal or safety regulations.
• Identify gaps in the course library and propose new topics based on market demand.

Required profile

• Bachelor’s degree in Communications, Education, Library Science, Research or a related field.
• Fluent English with excellent written and verbal communication.
• Exceptional attention to detail and ability to spot visual, audio, and linguistic inconsistencies.
• Strong understanding of video formats, pacing, transitions, and narration sync.
• Ability to work independently, manage time efficiently and meet tight deadlines.
• Familiarity with Boords or willingness to be trained.
• Comfortable using Google Drive, ClickUp and collaborative feedback documents.

Required skills

• Boords (storyboard tool)
• Google Drive
• ClickUp
• Generative AI tools for research and brainstorming