CRM Executive – Manage UK Client Relationships

About the role

We are looking for a CRM Executive to join our Lahore office and act as the primary liaison for our UK‑based clients. You will support recruitment teams, nurture existing accounts and identify new business opportunities while working UK business hours.

Key responsibilities

• Build and maintain strong relationships with UK clients.
• Serve as the main point of contact for client queries and account management.
• Identify opportunities to grow existing accounts and win new business.
• Collaborate closely with hiring managers and internal recruitment teams to ensure smooth delivery.
• Monitor client satisfaction and proactively resolve issues.
• Meet agreed performance targets and KPIs.

Required profile

• Fluent English speaking is mandatory.
• Strong communication and relationship‑building abilities.
• Previous experience in account management, sales or client‑facing roles preferred.
• Comfortable working UK hours (1:00 PM – 10:00 PM PKT).
• Target‑driven with a proactive, professional approach.

Required skills

What we offer

• Professional, stable working environment.
• Structured training programmes.
• Clear career progression within an established UK recruitment firm.