Department Manager - Dairy, Bakery & Frozen

About the role

METRO Pakistan, part of METRO Group's METRO Cash & Carry wholesale business, is hiring a Department Manager for its Dairy, Bakery & Frozen department at a wholesale centre in Karachi. The post leads the department team and is responsible for stock levels, sales targets, product presentation and overall department performance.

Key responsibilities

• Order stock and maintain optimum stock levels in the department
• Lead the team of Store Associates in mass merchandising, shelf management, stock management and cleanliness
• Improve productivity and achieve the department's sales targets
• Prepare the department overnight following DSO (Dark Store Operations) protocols so it is ready for opening
• Present products according to planograms and manage secondary displays per BMPL guidelines
• Ensure all activities follow SOPs and compliance with protocols and policies
• Enforce timekeeping and professional attire as per uniform guidelines
• Track product expiries and maintain FIFO during and after stock deliveries
• Address customer complaints and propose solutions where needed
• Control shrinkage within provisions and focus on availability and placement

Required profile

• Bachelor's degree or intermediate qualification
• 6 years of experience