Director of Operations and Administration

About the role

Burj Noor, a leading real estate organization in Rawalpindi, is seeking a Director of Operations and Administration to lead day‑to‑day operational, administrative and personal coordination activities. The role reports to senior leadership and is responsible for ensuring efficient service delivery across all departments while supporting the company’s strategic objectives.

Key responsibilities

• Oversee overall operations, administration and coordination functions to ensure efficient service delivery.
• Lead and manage a large team of approximately 150 employees, fostering a collaborative, results‑driven environment.
• Develop and implement strategic plans aligned with company goals to drive business growth.
• Manage budgeting processes, monitor financial performance and establish cost‑control measures.
• Coordinate vendor relationships to ensure quality service, timely delivery and contractual compliance.
• Drive business‑process‑management initiatives to enhance operational efficiency and streamline workflows.
• Ensure compliance with organizational policies, regulatory requirements and quality standards.
• Plan and oversee major projects related to operations and administration, ensuring timely completion within budget and scope.
• Develop performance metrics to monitor operational effectiveness and implement improvements.
• Facilitate communication across departments to ensure coordination and alignment of operational activities.
• Manage risk assessments and develop contingency plans to minimize disruptions.

Required profile

• Retired Pakistan Army officer with a strong background in operations management and team leadership.
• Proven experience leading large teams (around 150 staff) in a complex organization.
• Demonstrated ability to manage budgets, vendor relationships and large‑scale projects.
• Excellent communication, decision‑making and leadership skills.

Required skills