Expert OAC – Market Insight Operations

About the role

The Expert OAC will join the newly created Market Insight Operation Acceleration Center (MI OAC) to support the launch of new projects. This senior position focuses on ensuring data coding, matching, and quality checks are performed accurately while driving operational excellence.

Key responsibilities

• Monitor team progress against daily, weekly and project‑specific deliverables, ensuring adherence to timelines and SLAs.
• Maintain and audit team trackers, document production activities and ensure compliance with process standards.
• Lead investigations into data or delivery issues, conduct root‑cause analysis and implement corrective actions.
• Coordinate workload allocation, mentor junior analysts and audit outputs for quality and consistency.

Required profile

• 4+ years of experience in data operations, analytics or market insights.
• Proven expertise in data coding, matching and quality assurance.
• Strong analytical, problem‑solving and stakeholder‑engagement skills.

Required skills

• Excel
• SQL
• Data visualization platforms

What we offer

• Flexible working environment
• Volunteer time off
• LinkedIn Learning access
• Employee Assistance Program (EAP)