Expert RAN Optimization (L2)

About the role

JazzWorld is looking for an Expert RAN Optimization (Grade L2) to join its HQ RAN Optimization Team in Islamabad, which sets nationwide optimization strategy for Pakistan's largest mobile network. You will report directly to the Manager RAN Optimization and be part of a 6-member team. You will own the user and application experience agenda across 2G, 3G, 4G and 5G, from new-layer rollouts and feature trials to VIP complaint closure.

Key responsibilities

• Drive nationwide user experience by optimizing accessibility, retainability, throughput and latency across 2G, 3G, 4G and 5G.
• Optimize application experience for video streaming, gaming, social media and OTT using app-level KPIs, DPI and probe data.
• Lead optimization and KPI-based acceptance of new sites, layers and technologies (5G NSA/SA, L700, Massive MIMO, carrier additions).
• Plan and run vendor feature trials, quantify gains, recommend nationwide rollout, maintain parameter baselines and close audit discrepancies.
• Analyze network and crowdsourced data, automate recurring reporting and benchmark against competitors (Ookla/Opensignal, drive tests, PTA QoS surveys).
• Close VIP, corporate and regulatory complaints end to end, and hold Huawei and ZTE to feature commitments and SLAs while coordinating with Planning, Operations, Core, Commercial and Regulatory teams.

Required profile

• Bachelor's degree in Telecommunication, Electrical, Electronics or Computer Engineering/Computer Science.
• 5-8 years of RAN optimization experience across 2G, 3G, 4G and 5G NSA/SA, with a proven track record in feature trials, new-layer rollouts and site acceptances.
• Deep knowledge of LTE and 5G NR (call flows, KPIs, VoLTE, carrier aggregation, Massive MIMO) and hands-on Huawei and ZTE optimization experience; Nokia or Ericsson is a plus.
• Strong analytical skills, clear presentation to senior management, vendors and regulators, and ownership under pressure.

Required skills

• Vendor OSS, performance and drive-test tools (Huawei PRS, Nastar, SmartCare, ZTE NetMAX, TEMS, NEMO, Actix, Genex)
• Python, SQL, Power BI/Tableau, GIS and crowdsourced data analysis are a plus

Success looks like improved user and application KPIs, on-time site and layer acceptance, proven feature rollouts, better benchmark positions, timely complaint closure and vendors delivering on SLAs. Applications are open until 28 October 2026.