Field Technician – Electrical Appliances (Sialkot)

About the role

The Field Technician will install, commission and service Pak Elektron Limited (PEL) electrical products and home appliances at customer sites in Sialkot and surrounding areas. The role involves diagnosing faults, performing repairs and preventive maintenance while ensuring safety and customer satisfaction.

Key responsibilities

• Install, commission and service PEL electrical equipment and home appliances at customer locations.
• Diagnose technical issues, carry out repairs and preventive maintenance to ensure safe and efficient operation.
• Document service activities and maintain tools, test equipment and service records.
• Follow company procedures, safety standards and coordinate escalations with the service team.
• Provide customers with guidance on product usage and support continuous improvement of field service quality.

Required profile

• Strong technical knowledge of electrical systems, appliances and basic electronics.
• Practical experience in installation, fault diagnosis, troubleshooting and repair of electrical equipment or home appliances.
• Ability to follow safety protocols, use diagnostic and hand tools correctly and maintain accurate service records.
• Diploma or certificate in Electrical, Electronics or a related technical field; apprenticeship or vocational training is an advantage.
• Effective communication skills to explain technical issues to customers.

Required skills

• Electrical systems and home appliance knowledge.
• Basic electronics and ability to read technical manuals and schematics.
• Use of diagnostic tools and hand tools for troubleshooting and repair.
• Basic computer literacy for service applications and mobile‑based reporting.